The facilitative activities contemplated by, described within, or otherwise made available through this website are undertaken in an independent capacity, such that neither their subject matter nor the manner of their presentation shall be construed as importing, establishing, or evidencing an affiliation with the Grand Egyptian Museum or its official ticketing office. References appearing herein are to be understood within that independent context and shall not, whether considered individually or collectively, give rise to an inference of any such affiliation, no affiliation between this website and either of the aforementioned parties being maintained. Independent website, not affiliated with the Grand Egyptian Museum or the official ticket office
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Privacy Policy

Last Updated: 24 June 2026

We respect your privacy. This Privacy Policy explains how Acadian Tours collects, uses, and protects your personal information when you use our independent Grand Egyptian Museum booking-facilitation service. Egypt Museum by Acadian Tours is not affiliated with, endorsed by, authorised by, or operated by the Grand Egyptian Museum or any Egyptian government authority.

1. What Personal Data We Collect

We collect personal information you provide when booking tickets or contacting us, including your name, email address, phone number, visit date, and ticket selections.

We may also collect technical information such as your IP address, browser type, device information, time zone settings, operating system, and data regarding how you navigate and interact with our website through cookies and analytics tools.

We do not collect or store special categories of personal data.

2. How We Use Your Information

We use your information to process bookings, send e-tickets, communicate with you about your visit, respond to inquiries, and provide customer support.

We may also use analytics and marketing tools to improve our services, monitor conversion patterns, and show relevant promotions.

3. Legal Basis for Data Processing

We process your personal information under the following legal frameworks:

- Contractual Necessity: processing is required to execute the booking-facilitation service you have purchased.

- Consent: you have granted explicit permission for data utilization, such as accepting analytics cookies.

- Legitimate Interests: processing is necessary to protect our platform from fraudulent transactions, ensure network security, and optimize advertising campaigns.

4. Payment Information

Payment details are processed directly and securely by Stripe. We do not store full payment card information on our servers.

Stripe's privacy and security practices apply to all payment transactions.

5. Cookies and Tracking

We use cookies and similar technologies to operate the website, remember your preferences, and analyse traffic. For more details, please see our Cookies Policy.

You can manage your cookie preferences through our cookie banner or your browser settings.

6. Data Sharing

We do not sell, rent, or trade your personal information to outside marketers. We may share information with trusted service providers, such as Stripe (payment processing), Google Analytics (traffic analysis), and transactional email services, solely to operate and improve our services.

We may disclose information if required by law or to protect our rights and safety.

7. Data Retention and Security

We retain your transactional and contact information only as long as necessary to fulfill your booking requests, provide customer care, address potential chargebacks, or comply with mandatory tax, accounting, and legal reporting obligations.

We implement reasonable technical and organisational measures to protect your information. However, no online transmission or storage system is completely secure.

8. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, and the right to data portability or to lodge a complaint with a supervisory authority.

To exercise any of these rights, please submit a verifiable request to our privacy contact at [email protected]. We will respond within applicable timeframes and may ask for verification of your identity.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will reflect the latest revision.

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